Frequently Asked Questions

Frequently Asked Questions

• Appeals - I think your decision is wrong. What can I do?
• Backdating - I think my benefit should start from an earlier date. What shall I do?
• Benefit Fraud - how can I report it?
• Civil partnership - I am in a civil partnership, should I inform you?
• Discretionary Housing Payment - what is it?
• Evidence - what do you need to see?
• Homelessness - _I am homeless, who can help me?
• Housing and Council Tax Benefit - what is it?
• Housing Benefit -when is it paid?
• How do I claim?
• How Is My Housing/Council Tax Benefit Worked Out
• How much rent will you pay?
• I need help with my finances. Who can I contact?
• Local Housing Allowance - what is it?
• My circumstances have changed - what do I need to do?
• Non-dependant - what is this?
• Overpayments - what happens if I get too much benefit?
• Payments - how is Housing Benefit paid?
• Pre Tenancy Determination - what is it?
• Rent Officer appeals - I am unhappy with the valuation that the Rent Officer has made on my claim. Can I appeal?
• Savings - how will my savings affect my claim?
• Second adult Rebate - What is it?
• Self-Employed - Can I claim?
• Student - Can I claim?
• Translation and Interpereting Services - do you offer them?
• Weekly room rates for LHA?
• Welfare Benefits Take-Up Campaign - what is it?
• Who can claim?
• Contact information - who can I contact to find out more information?
• Other Help and Assistance

Last Updated: 29/09/08