* What materials must I not put in my black wheeled bin?|
* What if I don't want a wheeled bin?
|* I am elderly/disabled and can't manage a wheeled bin|
* How big are the wheeled bins?|
* I have a large family and the wheeled bin is not large enough|
* What will happen to the wheeled bin if I move house?
|* Can I leave out additional waste as well as that contained in my wheeled bin?|
* How do I keep my wheeled bin clean?|
* What if my bin gets damaged?|
* Will it matter if the lid will not shut on my wheelie bin?|
What materials must I not put in my black wheeled bin?
Your wheeled bin will not be emptied if it contains any of the following materials:
* Stones, gravel, rubble, builders' waste
* Garden waste, soil
* Sharp objects/needles
* Hazardous waste, including oils and chemicals
* DIY materials, i.e. construction waste, tiles, paint tins, etc.
* Electrical goods
* Window and mirror glass, and
* Waste generated from businesses.
What if I don't want a wheeled bin?
Every household has a wheeled bin for household waste unless they are unable to accommodate one at their property due to access problems. If you have a problem, call Gloucester City Council on 01452 396396 .
I am elderly/disabled and can't manage a wheeled bin
An assisted collection service is provided for the infirm and disabled following a simple questionnaire being completed (by ringing 01452 396 396 ) and/or a site visit by a City Council officer.
Assistance will not be provided if there is an able bodied person living at a property or if neighbours are willing to assist. Householders who currently receive assistance will continue to do so under the new service.
How big are the wheeled bins?
The standard wheeled bins for the collection of non-recyclable household waste are 240 litres (1076 x 580 x 730mm – H x W x D).
I have a large family and the wheeled bin is not large enough
Households with five or more people and households with two or more children in disposable nappies can request a larger 360 litre wheeled bin to provide additional capacity for an agreed period of time after completing a simple questionnaire and/or receiving a site visit.
Excess waste can also be taken to Hempsted Household Recycling Centre (the Tip).
What will happen to the wheeled bin if I move house?
The bin should stay with the property and should not be taken away when you move. The bin remains the property of Gloucester City Council.
Can I leave out additional waste as well as that contained in my wheeled bin?
No.
Only the waste contained in your wheeled bin with the lid closed will be collected. Any residual waste left out in bags alongside or on top of your bin will not be collected.
We collect garden waste, food waste, cans, plastic/glass bottles and paper/light card at kerbside for recycling and composting. We also provide many recycling sites for plastic bottles, cardboard and textiles, so you should have ample space to store all your non-recyclable waste.
Excess waste can also be taken to Hempsted Household Recycling Centre| (The Tip).
How do I keep my wheeled bin clean?
If your bin does become dirty, we advise that you swill it out with disinfectant or bicarbonate of soda after it has been emptied. You should rinse containers where appropriate.
What if my bin gets damaged?
Any damage to your bin, such as a hole, should be reported to Gloucester City Council by ringing 01452 396 396 . We will replace bins free of charge that are genuinely damaged when being emptied. Householders will be responsible for replacing bins that are wilfully damaged.
Will it matter if the lid will not shut on my wheeled bin?
Yes.
Lids that are not closed tightly on collection have been known to swing open whilst being hoisted up at the rear of the vehicle for emptying. This has resulted in the machinery becoming jammed or the bin falling into the back of the vehicle container. Health and Safety issues prevent the bin being recovered and it is crushed along with the rest of the load, requiring the bin to be replaced.
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Last Modified: Friday 15 January 2010