Thank you for visiting the Gloucester City Council website.

Navigation

The site has been designed to make it easy to find your way around. The home page shows the main areas of the website - laid out on nine large buttons. If you click on any of these buttons you will go directly to the next layer of the site. As you move down through each layer of information your progress will be displayed with the highlighted name of the page you are on at the top of the page window. You can use this to retrace your steps or use the Home| button on the main menu to take you back to the home page.

 

At the bottom of each page there may also be links to take you to external sites or specific contact information. Where applicable we have also included Frequently Asked Questions (FAQs) to help answer some of the regular questions people raise.

We have also provided a site map and a search facility to assist you in finding the information you may be looking for. Just click on the button bar at the side of the page at anytime to take you to either of these facilities.

 

Viewing the website

We recommend that you view the site with your screen resolution set to at least 1024x768 pixels to give greater page depth.

 

Searching the Site

The search facility| on the main button bar enables you to type in the words you wish to search for on the whole site. Just place your cursor in the search bar and type the word that best describes the information you wish to view. We have tried to use simple terms and phrases to describe what is contained in our pages to make it easy for everyone to access the information. If you can nott find what you are looking for please let us know by using the contact us| feature on the site.

 

On some pages you may also find a search option which just searches in a particular section (for example, Accommodation) just use this in the same way as the main search facility.

Another feature incorporated on the site is the Ask GlosInfo button. This enables you to search for information not only on this site but also within sites across a network of local government and council sites within Gloucestershire.

If you are just searching for information on council services you can either search the A-Z of services. This provides a long list of telephone numbers of all the services provided by Gloucester City Council. Alternatively you can look at the pages within Your Council, under Council Services| for more detailed information.

If using the internet is completely new to you and you need more help then visit BBC Webwise. This site will help you gain some basic skills and knowledge about the internet.

Contact Information

There is a Contact Us| link on the main button bar which enables you to send any comments you may have about the website or about a council service through to the city councils Communications and Marketing Unit. Your comments will be acknowledged and then sent onto the relevant service for their response which you should receive within 14 days.

 

Telephone Numbers

The main telephone number for the city council is 01452 522232. Contact numbers for all city council services can also be found in the A-Z of services.

 

If you are calling from outside the United Kingdom you will need to use the Internation dialling code for the UK. Where listed numbers given on the site need to include the prefix +44. For example numbers in the format 01452 522232 please ring +44 1452 522232.

Whats New

This section contains the latest news about projects and initiatives the city council is currently undertaking. It includes council press releases, public notices, job opportunities and public consultation exercises where you can tell us what you think about the work the city council is planning to do.

 

Accessibility

We are committed to making the information we publish on this website as accessible to as many users as possible. A number of documents on the site are provided in Portable Document Format (pdf). These can be viewed using Adobe Acrobat Reader. Please click to download this software.  Please note that PDF files can take some time to download.

 

Copyright

This site is protected by copyright. It is published by Gloucester City Council. It is made available to you on terms including that (and the following apply to the whole or any part of the site):

 

• it is for your personal use only;
• you may not copy or transmit it or otherwise reproduce it or make it available except to download it onto a single computer and view it for private use only;
• you may not, except with our express prior written permission, distribute or commercially exploit it; you may not transmit it or make it available on a network without our express prior written permission; use of it is at you sole risk.

All other rights are reserved to Gloucester City Council. Any infringement of Gloucester City Councils rights will result in appropriate legal action.

Data Protection and Privacy Policy

Gloucester City Council will use its best endeavours to safeguard the privacy of its website users. To view the data protection and privacy policy

click here|.

 

For advice on safe use of the internet for under 16 years olds, click here|.

Disclaimer

The City of Gloucester is committed to the highest standard of quality information and every attempt has been made to present up-to-date and accurate information. Click here to view the disclaimer|.

 

However, the City Council gives no warranty as to the accuracy of the information on this web site and accepts no responsibility for any loss, damage or inconvenience caused as a result of reliance on such information.

Although the City Council takes all reasonable measures to ensure that the information provided by third parties is not defamatory or offensive, the City Council cannot control the content or take responsibility for pages used by members of the public.

Gloucester City Council will use its best endeavours to safeguard the privacy of its website visitors. The website privacy policy| explains the way in which data is collected and used by the Council.

If, however, you find anything that does concern you please let us know by using the contact us| facility on this site.

Links to other sites

This website contains links to other organisations and outside bodies which do not come under the responsibility of the City Council. The Council cannot be held responsible for the accuracy or content of any materials which may be held on these sites.

 

Site Development

This city councils website will continue to develop over time in response to customer needs. If there is anything that you think should be included on this site or you need more help please email webmaster@gloucester.gov.uk| with your ideas.