The City Council offer an assisted collection service for residents who are disabled or frail. Contact us to arrange an assisted collection and an officer will visit you to arrange a suitable location.
Contact us if you need an additional bin, and we will consider your request. The charge is £36 per annum per bin.
Contact us if your bin is lost or stolen. Please note that there will be a charge to replace the bin. Personalising your garden bin, for instance with your house number, will help to identify it should it get moved.
We will replace lost or stolen bin stickers at once - free of charge. Contact us to request a replacement sticker.
You could consider sharing a garden waste bin with your neighbour or using a home composter.
Yes, as long as we can empty the bin from the same property each fortnight and payment is taken for that one property.
Please keep your garden waste bin in case you change your mind. If you still think you're not going to use your bin, we can arrange to remove it. Contact us on 01452 396396, after 4th April 2011, to arrange this.
We will aim to deliver garden waste bins as soon as possible after receiving your application; dependent on demand this may take a number of weeks therefore allow plenty of time and apply as soon as possible to get full value from this service.
You will need to take your garden waste to Hempsted Recycling Centre or home compost it.
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Grass cuttings
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Weeds, plants, leaves and bark
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Hedge trimmings
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Twigs and small branches *
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Plants and cut flowers
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Real Christmas trees (cut to fit)
* Twigs, small branches and Christmas trees should be cut into pieces no thicker than your wrist and should be cut to fit in the bin.
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Vegetable peelings
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Food waste (use your brown food caddy)
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Soil, bricks and rubble
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Cardboard and paper
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Ash
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Chemicals
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Plastic Bags
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Plastic pots and labels
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Animal bedding
We are not able to collect any garden waste left at the side of your bin. You can either compost it, take it to the Household Waste Recycling Centre at Hempsted, to recycle it for free or keep the extra garden waste until your next collection.
No. Garden waste must NOT be put in the black refuse bins. Any garden waste found in your refuse bin will result in it not being collected.
When you sign up to the new service, your bin will be collected 2 weeks following payment. This gives time to process your application.
Additional help and information
Last Modified: Thursday 16 June 2011