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​​​​​​​Cookies

What are cookies?

A 'cookie' is a small piece of text stored on your computer, phone or whatever device you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about you on your computer, or to help provide a service that you request.

How are cookies used on our websites?

The cookies we use at Gloucester City Council are there to enhance your experience of the site, or to allow you to perform the services you require. We do not use cookies to store information that identifies you as an individual, or pass information recorded in cookies to others.

We encourage you to accept the cookies we serve. Alternatively, you can amend your web browser settings to prevent cookies, but this might affect your use and the functionality of this site and some features will not work if cookies are turned off or restricted.

To find out more about managing cookies on your device, please refer to http://www.allaboutcookies.org

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What types of cookies do you use?

​Cookie TypeDescription
Session CookiesSession Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. They are usually removed when the browser is closed.
Persistent CookiesPersistant Cookies are used to store user preferences. These changes make the site easier to navigate and/or lets user leave a part of the user's “personality” at the site. An example of this is the "My Gloucester" section of the site. These cookies expire after a certain period, or can be removed manually.
First PartyCookies issued from the site you are visiting. We use a number of suppliers to provide the services we offer, but the majority of cookies we place on your machine fall under this category.
Third Party​Cookies issued that are different from the site you are visiting e.g. a Twitter or Facebook feed on a page. At Gloucester City Council, payments go to a different site.

​What cookies are used on Gloucester.gov.uk websites?

Common cookies

Cookie NameCookie DescriptionCookie behaviour
ASP.NET_SessionIdSession, First Party: Stores transactional information only. Our suppliers have deemed this as essential to the operation of the service.This cookie disappears when your browser closes.
__utmaSession: First Party: Used by Google Analytics to track user count of visits to a site, when a first visit was, and a last visit.Persistent, lasts for 2 years.
__utmbSession: First Party: Used by Google Analytics to track exactly when a user visits a site.Persistent, lasts for 30 minutes.
__utmcSession: First Party:Used by Google Analytics to track exactly when a user leaves a site.Session only, expires on browser quit.
__utmzSession: First Party:Used by Google Analytics to track how a user got to this site (where from), what link was used, what part of the world.Persistent, lasts for 6 months.
We use Google Analytics cookies (_utma, _utmb, _utmc, _utmz) to hold information about your visit to our site. This helps us better identify those services that matter to you. If you do not wish us to do this, you may either remove these cookies, or opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout.

Website Area: Banner Advertising - Council Advertising Network

Please view the Council Advertising Network Cookie / Privacy policy.

Website Area: My Gloucester

Our supplier is working with us to remove redundant cookies. Removal of these cookies means My Gloucester will not work.

Cookie NameCookie DescriptionCookie behaviour
astunSession: First Party: Contains the version number of the Aston software being used.Persistent, lasts for 1 month.
basemapSession: First Party: Stores the base maps used by Astun (Gloucester%2FBaseMap_Standard).Persistent, last for 1 year.
Astun:currentLocationSession: First Party: Stores the address information of the user to allow the user to reuse an address for locating services.Persistent, lasts for 1 month.
Astun:mapSourceSession: First Party: Stores source information for the maps that are being used by Astun. (Gloucester%2FAllMaps).Persistent, lasts for 1 year.
Astun:previousLocationSession: First Party: Stores previous search Location information.Persistent, lasts for 1 year.
Astun:visibleLayersSession: First Party: Stores the current visible map layers presented to the user.Persistent, lasts for 1 year.
atLocationSession: First Party: Stores user location informationPersistent, lasts for 1 month.


Website Area: Planning Application Viewing

Cookie NameCookie DescriptionCookie behaviour
JSESSIONIDSession: First Party: Stores transactional information only.Our suppliers have deemed this as essential to the operation of the service.This cookie disappears when your browser closes.


Website Area: Paying for Services Online

Cookie NameCookie DescriptionCookie behaviour
JSESSIONIDSession: Third Party: Stores transactional information only. Our suppliers have deemed this as essential to the operation of the service.This cookie disappears when your browser closes.


Website Area: Gloucester Parking Permits

Our supplier is working with us to remove redundant cookies.

Cookie NameCookie DescriptionCookie behaviour
SupportCookiesSession: First Party: Stores information on where cookies are supported by the user web browser.This cookie disappears when your browser closes.


Website Area: Gloucester Guildhall

Persistent: First Party: Twitter cookie that is generated from twitter.com, contains version numbering.

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Cookie NameCookie DescriptionCookie behaviour
GuildhallCookiesAcceptedPersistent, First Party: This cookie is deployed when you elect to remove the red cookie policy banner.Persistent, 2 years.
ASPSESSIONIDCSSDSBQTSession: First Party: Stores information on where cookies are supported by the user web browser. Our supplier has deemed this as essential to the operation of the service.This cookie disappears when your browser closes.
_twitter_sessSession: First Party: Twitter cookie that store information on the current user session.This cookie disappears when your browser closes.
Guest_idPersistent, 2 years.
kPersistent: First Party: Twitter cookie. Persistent, 1 week. Original_referer Session: First Party: Twitter cookie that stores session information.This cookie disappers when your browser closes.


Website Area: Gloucester Museums

Cookie NameCookie DescriptionCookie behaviour
MuseumCookiesAcceptedPersistent, First Party: This cookie is deployed when you elect to remove the red cookie policy banner.Persistent, 2 years.
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Cookies