My Gloucester Online Portal and Mobile App
We are pleased to offer residents of Gloucester two new on-line options to help you report problems to the council and to look up council and local information e.g. Bin collection dates and Councillor information.
My Gloucester App for Mobiles and Tablets
My Gloucester App Design
My Gloucester App Features
My Gloucester App interface
The My Gloucester App is available to download for both Apple and Android mobile devices and tablets from the
Google Play App Store
My Gloucester Portal
The My Gloucester Portal is ideal to use if you do not have a mobile or tablet. You don't need to register for the Portal before you can use it, but by registering you can access a wider range of features. If you've already registered for the My Gloucester App, the log in details will be the same.
My Gloucester Portal Sign up / Log in.
Register for the My Gloucester Portal
Once registered you can access all the features that are contained on the My Gloucester App.
My Gloucester Portal interface.
App and Portal Features
We have added our top most reported forms first and will be building more forms as we develop the app. Select the tile detailing what you want to report, then select location/take photo etc.
Will enable you to contact us through the App/Portal and will list all the other different contact methods you can reach us. This includes our main telephone number, email address, and social media accounts.
Shows details of all the reports you have sent to us with their status and attachments and messages received.
This provides names and contact details for Gloucester City Councillors.
Request a Service
We have added our most requested services first and will be building more forms as we develop the app. Select the tile you can request a new recycling box, apply for ANPR parking, inform us that you are a new resident or ask us to remove a bin.
Our Vision & Aims
This links to our Corporate Aims & Visions.
This links to the Gov.uk website to register.
This links you to the Planning Portal.
Know my bin day
This will tell you your next Waste & Recycling collection dates. Once registered on the portal or the App we can send you an email to remind you which bin to put out each week.
Other areas being considered for future development:
- Sending Photos back to customers to show the job has been completed.
- Sending information to customers about bin collections e.g. details of why their bin has not been emptied or advising bin delivery problems.
- Link to your Council Tax Account
- Link to your Benefits payment schedule