Gloucester Lottery
We are having some problems with phones and emails at the moment so you won't be able to get through to our offices. The technical team are working to fix this as soon as possible and we hope to be back online soon. Apologies for any inconvenience caused.

Training Day Closures For Customer Services Reception

Please note that the Council's reception and contact centre is closed on the last Wednesday of the month for staff training. These training days are to help keep staff up to date with all the latest advice and information so that we can provide the best possible service to our residents. They will continue until Wednesday, October 31 when they will be reviewed. Residents who require emergency assistance during these periods should call 01452 396220 or for emergency housing assistance please call 01452 396538 (9-5pm).


Universal Credit

​Since 21st February 2018 we are now operating a Universal Credit full service in Gloucester. If you need to make a new claim for benefits or tax credits you may need to make a claim for Universal Credit. For more information and support, please see our Universal Credit pages to find out more. 

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​New Web​ Portal
and ​​​Mobile ​​App​​​​

For access to council services, including....

  • Know my bin day
  • Report It
  • Request a Service

and much more, sign up to

> Community Events​​​​​​​

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