Gloucester Lottery
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City Life goes Digital

Check out our new issue of City Life magazine! You can find the latest issue here.

Our resident's magazine will no longer be posted to residents in the city.  A small supply will still be available from council buildings such as our main reception at Herbert Warehouse and the Tourist Information Centre.​

Customer Reception Opening Hours

As of Monday 4th September our Customer Service Reception at Herbert Warehouse will be open to the public between 9am an 3pm daily. The last tickets for Housing and Customer Services will be issued no later than 14:45. Between 3pm and 5pm telephone lines will remain open and you can contact us on 01452 396396. You can also access a wide range of our services via our website and the My Gloucester App. This change acknowledges business need but also continues our journey to become a council where you do not have to walk or drive to our offices to interact with us. We would like to encourage residents to access our services more efficiently on line.

Please note that if you require emergency homelessness assistance between the hours of 3pm – 5pm then you can contact 01452 396538 or outside of office hours you can contact 01452 614194.

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​New Web​ Portal
and ​​​Mobile ​​App​​​​

For access to council services, including....

  • Know my bin day
  • Report It
  • Request a Service

and much more, sign up to

> Council Meetings​ Calendar
​​​> Gloucester Events Calendar​
> Community Events​​​​​​
 ​ ​ ​​September​​
​Friends of Horsbere Brook
​​​​> Horsbere Work Day ​​​15th​​
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