Gov Delivery


​​​​​​​​​​​​Business Rates

Pay your business rates online.

Business Rates, or National Non-Domestic Rates, are the means by which businesses and others who occupy non-domestic property make a contribution towards the cost of local services, for example, the police and fire services. Other services such as education and housing are of indirect benefit to business ratepayers.

Business Rates are usually payable by the occupier of a non-domestic property. This will normally be the owner-occupier or the leaseholder. If a property is empty, the owner or leaseholder pays.

For further financial information regarding your Business Rates, please see the following:​

How to Pay your Business Rates

Direct Debit

More than half of Business Rates payers in Gloucester pay their bill by Direct Debit. Why don't you join them? Simply set up your Direct Debit over the telephone by calling 01452 396495.

Monthly by Direct Debit is an easier way to pay, both for you and the Council. With Direct Debit there are no worries about remembering to pay, no cheques to write or postage costs because everything is done for you. Once you have completed and returned the Direct Debit instruction, each month we request payment and it is automatically transferred from your bank account to ours.

You will be covered by the Direct Debit Guarantee and will be free to cancel your Direct Debit at any time simply by notifying your Bank/Building Society and Gloucester City Council in writing.
Via the web –

By Telephone

Please telephone the Automated Telephone Payment Service on 0845 155 6000 to pay by debit or credit card. This service is available 24 hours a day, 7 days a week. Please have your bill and card with you.

By Post

Cheques made payable to 'Gloucester City Council' should be sent to Revenues Services at Herbert Warehouse, The Docks, Gloucester GL1 2EQ. Please quote your Business Rates account reference number on the back of the cheque.

By Pingit

​Using your smart phone or tablet, log onto the Council's website Simply choose business rates, enter your account reference and then click on Pingit to activate your Pingit account transfer.​

By Personal Visit

Payments facilities are available on the Ground Floor of Herbert Warehouse, Monday To Friday, 8.45am to 5.00pm. Payment can be made by debit card, credit card or cash. Please note that £50 notes are not accepted. Please remember to bring your Business Rates account reference number with you.

Viewing your Business Rates on-line

Open Access allows you to view your Business Rates account online. Before you can login in you will need to register for Open Access. You can download and print your registration form online. Please send your completed form to Revenues Services, Gloucester City Council, Herbert Warehouse, The Docks, Gloucester GL1 2EQ. Once you have registered we will send to your business address, your user id and password. Please change your password when you first use the service.

Login here to view your account now.

Financial Difficulties

It is important that you contact us if you are experiencing financial difficulties. The sooner you contact us, the sooner we can help. There are also a number of organisations who can give you assistance and Independent Advice.

Frequently Asked Questions.