06/09/2008
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Development Control Survey Form
If you have recently submitted a planning application to the planning department at Gloucester City Council and we would like to hear about your experience, both positive and negative. Your comments and suggestions will help us to improve the service that we provide to our customers. All comments will be carefully considered and changes will be made where this is possible.
*PLEASE NOTE: The Application Reference Number is required
Your Details
Gloucester City Council will not use the personal information you provide us with for marketing purposes.
Click here to view our Privacy and Data Protection Policy
.
Name
E-mail Address
Telephone Number
*Application Reference Number
I was satisfied with the quality of service that I received
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
I was given the advice and help I needed to submit my application
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
The council kept me informed about the progress of my application
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
The council dealt promptly with my queries
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
I understand the reasons for the decision on my application
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
I felt I was treated fairly and that my viewpoint was listened to
Strongly agree
Agree
Neither agree or disagree
Disagree
Strongly disagree
How do you think the service you received could be improved or do you have any comments on any of the above?
You do not have to complete all the information below, but it is required by the Government in order that we can supply them with statistical information under our Equal Opportunities Policy. It will be used to improve our services and identify any gaps in service delivery.
Gender?
Male
Female
Age?
Under 16
16-24
25-34
35-44
45-54
55-64
65-74
75 or over
Ethnic Group?
White
Black or Black British
Asian or Asian British
British
Caribbean
Indian
Irish
African
Pakistan
Other White background
Other Black Background
Bangladeshi
Other Asian Background
Mixed
Chinese or Other Ethnic Group
White & Black Caribbean
Chinese
White & Black African
Other Ethnic Group
White & Asian
Please specify
Other Mixed background
Disability
Do you consider you have a disability that needs to be taken into consideration in order to ensure that you have equal and fair access to our services?
Yes
No
The Council recognises that sexual orientation and faith are very personal and sensitive issues. However, in order to determine equality of service delivery we need to consider these areas:
Religion or Belief
Christian
Hindu
Muslim
Buddhist
Jewish
Sikh
Other Religion
No Religion
Decline to identify
Sexual Orientation
Heterosexual/straight
Bisexual
Gay woman/lesbian
Gay Man
Other (if you feel categories unsuitable)
Decline to identify