The Freedom of Information Act 2000 was created with the specific aims of:
- Promoting a culture of openness and accountability amongst public authorities by providing people with rights of access to the information held by them.
- Facilitating better public understanding of how public authorities carry out their duties, why they make the decisions they do and how they spend public money.
Things you can do
- Make a request for information. Before you do, please check the information is not available in our publication scheme.
- Our publication scheme is available
- Contact the Information Commissioner's Office if you are not happy with the outcome of a request.
- To ask us for advice by contacting Business Support on 01452 396514 or email
- To make a Freedom of Information or Environmental Information Regulation request please complete the
FOI form and email to
Our main obligations
- To create, maintain and adopt a
Publication Scheme, which sets out the Classes of information which are held by the public authority which it will routinely make available, how the information can be obtained and whether there are any charges for the information. The Publication Scheme is both a commitment to make certain information available as well as being a guide to how the information can be obtained. The public is entitled to request to see a copy of the authority's Publication Scheme.
- From the 1st January 2005, people have the right to request in writing information held by a public authority ("known as the right to know") and each public authority must comply with written requests for the information that it holds unless an exemption from disclosure applies.
- The Council will normally have a maximum of twenty working days to respond to the request. If a request is particularly complex and exemptions may need to be considered, the Council may need additional time to respond to the request and we will keep you informed if any delays are likely to occur.
- All public authorities are required to comply with the Freedom of Information Act 2000 and a comprehensive list of the types of organisations, public bodies, local government, central government , and health services and providers which are covered by the Act are set out in Schedule 1 of the Act.
- The Freedom of Information Act 2000 provides a general right to anyone to access information held by a Public Body, subject to the consideration of 23 exemptions. These exemptions are either Absolute or Conditional, the latter also requiring the consideration of a Public Interest Test.
Additional information and guidance
The Information Commissioner has issued guides to assist the public. This includes:
Further information on freedom of information can be found at the
Information Commissioner's Office website.
Gloucester City Council has appointed an officer to deal with enquiries relating to the Freedom of Information Act. If you have any specific questions relating to this legislation, Gloucester City Council's Publication Scheme or how to access information please contact the Democratic and Electoral Services Team on 01452 396204 or email