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Contact Us

Contacting Gloucester City Council

Main enquiries / information number: (01452) 396396.

Contact Centre open 8:30am to 5:00pm Monday to Thursday, 8:30am to 4:30pm Friday.
Email: enviro@gloucester.gov.uk

Main Postal Address

Gloucester City Council,
North Warehouse,
The Docks,
Gloucester. GL1 2EP.

General Complaints

If you have a comment or complaint about a council service, please click here.

Minicom

We offer a Minicom Service for the hard of hearing on (01452) 396161.

Council Tax and Business Rates

Telephone (01452) 396495.

Electoral Registration

Telephone (01452) 396203/4.
Email: elections@gloucester.gov.uk

The City Council would like to hear from you if you have any ideas on how our services could be improved. Alternatively, if you have comments or suggestions about this website please click here.

MAIN RECEPTION
Public Opening Hours
Monday:  8:45am - 5:00pm
Tuesday:  8:45am - 5:00pm
Wednesday:  8:45am - 5:00pm
Thursday:  8:45am - 5:00pm
Friday:  8:45am - 5:00pm
Saturday:  CLOSED
Sunday:  CLOSED
Cashiers Opening
Monday:  10:00am - 4:00pm
Tuesday:  10:00am - 4:00pm
Wednesday:  10:00am - 3:00pm
Thursday:  10:00am - 4:00pm
Friday:  10:00am - 4:00pm
Saturday:  CLOSED
Sunday:  CLOSED
Payments can be made when offices are closed via the touchtone automated payment service on 0845 155 6000 or through the web site at www.gloucester.gov.uk/payonline
Out of hours emergencies
Telephone:  (01452) 396220
Homeless:  (01452) 614194
Repairs:  0800 408 2000
Gloucester Partnership - A Local Strategic Partnership for Gloucester
Link to Direct Government Website
Council Direct is an on-line information service, where you can search our frequently asked questions database for answers to your general enquiries related to Gloucestershire's council services.
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