Gloucester Lottery


Universal Credit 

  1. What is Universal Credit?
  2. When will the change happen?
  3. Who will be affected?
  4. Planning for Universal Credit
  5. Make a claim for Universal Credit
  6. Help and support for Universal Credit claimant and landlords
  7. Help with debts and further support

What is Universal Credit?

Universal Credit is a new benefit administered by the Department for Work and Pensions (DWP) and not Gloucester City Council. The full service is being rolled out across Gloucester City from 21st February 2018 and paid monthly in arrears which will include Housing costs (rent).

Universal Credit supports people who are on a low income or out of work and brings together 6 benefits and tax credits and replaces them with a single monthly payment.  You will need to claim Universal Credit instead of new claims for:

  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit


If you're already claiming benefits and have no changes in your circumstances you don't need to do anything – you'll be told when Universal Credit will affect you and this may not be for some time.

You will not be able to claim help with your Council Tax within Universal Credit and instead will still need to apply for council tax support  separately through Gloucester City Council online.

Click here to apply online today