Discretionary Housing Payments
Discretionary Housing Payments (DHP) help people who need extra help when their Housing Benefit or Housing Element of Universal Credit does not meet the full amount of their rent. If you are suffering severe financial hardship as a result, or your tenancy is at risk you may be able to get a discretionary payment to help towards these payments.
Discretionary Housing Payments can be used to help with the following:
- Any shortfall between your Housing Benefit or the housing costs part of Universal Credit and your full rent e.g. benefit cap, spare room subsidy or Local Housing Allowance restrictions
- Rent in advance
- Rent deposits
- Other lump sum costs associated with housing needs such as removal costs
A DHP is intended as a short term measure to help you whilst you take steps to improve your circumstances.
When we can make a payment
We can only make a Discretionary Housing Payment if we believe that the person needs further financial help. Each case is assessed on its individual merits looking at the finances and personal circumstances of each applicant. Documentary evidence may be required to assist with this decision.
How to apply for a payment
If you think that you need this extra help, you need to complete a
Discretionary Housing form and send it to us giving us as much information as possible to help us understand why your circumstances are special. You can also hand in completed applications to Herbert reception.
All the information you give is confidential and we will only use it to see if we can give you extra help.
Any Discretionary Housing Payment awarded will be paid along with your Housing Benefit either to you or direct to your Landlord.
After your application
If we decide that we can make a payment, we will write to tell you how much you will be paid and for how long.
If we decide that we can't make a payment, we will write and tell you the reasons for our decision. If you do not agree with our decision you can write to us and ask us to look at the decision again.