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​​​​​Improvements to Recycling Service from January 2017

​The new and improved waste and recycling service starts from Monday January 16th 2017.

You can check information about the new service in the leaflet that was delivered attached to the lid of your blue sack.

View the new recycling leaflet​.

You would have received your new collection calendar in the post and it's important to check it carefully as some collection routes will be changing. This will mean some properties will have a different collection day when the new service starts. Blue sacks for corrugated cardboard have been delivered to all properties where a green box was put out and green boxes have been delivered to everyone who requested one up to 6th January. Residents who make the most of the new service will minimize the waste left in their black bins and prevent excess waste from being landfilled. If you are facing a delay in the collection of your black bin please remember to recycle as much as possible, leaving only waste in your bin that cannot be recycled such as plastic wrapping and packing and nappies.

If you need a recycling box, blue sack (one per household) or food waste caddy please request through the My Gloucester Portal. Alternatively, as the delivery of boxes, sacks and caddies may take longer than normal, you may prefer to collect from the Amey Depot, Eastern Avenue, Gloucester by pre arrangement only. To arrange this, order your container by contacting the Customer Services team on 01452 396396 or heretohelp@gloucester.gov.uk and let them know that you will collect your container when you place your request. You will then be provided with a reference number which must be quoted when you report to the reception desk at the Depot. Containers will be able to be collected during the hours of 9am – 5pm Monday to Friday. Visitor parking is available at the front of the site.

Earlier this year we consulted residents about our recycling service and as a result, our new service will collect corrugated cardboard, mixed plastics, old clothing and shoes. The new service is now very comprehensive and will result in very little non-recyclable waste in your black bin.  The recycling you produce will still be sorted, as it is put into the vehicle and we would like to assure residents that 100% of what is collected from the kerb side is recycled into new products.  The new improved service is forecast to deliver savings of around £250,000 a year, divert a further 2000 tonnes of waste a year from landfill and move us closer to recycling 50% of all the household waste generated in the City. For residents who live in a flat with communal recycling bins, the method of recycling collection will remain unchanged at the moment, but the collection day could still change so please check the collection calendar.

If you have any questions about the new waste and recycling service please view the New Service FAQ's as you may find your question has been answered here. If you still need further information please contact us.​

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