What is an emergency?
The Civil Contingencies Act 2004 defines an emergency as:
"An event or situation which threatens serious damage to human welfare, the environment or security of the UK or of a place in the UK."
These can be large scale (national or international) e.g. pandemic flu or localised e.g. localised flooding.
Emergency Response Plan
The city council's emergency response plan sets out our emergency management strategy with specific detailed arrangements to respond to a major emergency. In the event of a major emergency affecting the city of Gloucester, the council may be required to support the emergency services and provide assistance to the victims of the emergency, as well as maintaining normal public services to the community. The council may be required to respond to requests for accommodation for the homeless, feeding, information, welfare, transport, finance, environmental health issues and providing a representative at multi-agency gold (strategic) and silver (tactical) controls.
What should I do in an emergency?
Listen to advice given out on the radio or television, look at information posted on the council's website and act accordingly.
Is your business prepared for the unexpected?
A business continuity plan could help your business prepare and recover more quickly. Visit the
Business Continuity Management site for more information and advice.
Prepare for Winter Weather
Have you thought about what you are going to do during winter to ensure your business activities are not disrupted during the adverse weather?
Click here for advice on preparing for winter weather.
Emergency Advice and Assistance
Residents and businesses can get advice and assistance in a flooding emergency by contacting our Customer Services team on 01452 396396 between 8.30 am and 5 pm, Monday – Friday, or our emergency out of hours service on 01452 396220.