Inspection awards top marks to Gloucester Crematorium
Gloucester Crematorium has been highly praised with a 100 per cent rating following an inspection.
The Federation of Burial and Cremation Authorities, who carried out the inspection, said the level of service provision was ‘excellent’ and no further recommendations needed to be made.
It was undertaken on 15 September 2020 and awarded 330 points out of 330 in the assessment – giving a 100 per cent compliance rating.
It was assessed in six key areas – cremation administration, ceremony facilities, cremation facilities, premises and facilities, grounds and memorialisation, and service and staff.
The inspection considered various issues among those areas, including what processes were in place, how welcoming the chapel is to visitors and how clean and tidy it is kept, options available for music and tributes, facilities for wheelchair users, regular cleaning of toilets and good maintenance of the grounds.
It met the standard required in each area, gaining maximum scores.
Cllr David Warren, president of the federation, thanked the crematorium team in a letter to Jon McGinty, managing director of the city council, and added: “I should be grateful if you would pass my congratulations to your team for delivering a wonderful service to your communities.”
Cllr Richard Cook, leader of Gloucester City Council, said: “This is an excellent report that shows the fantastic job being done by the team at Gloucester Crematorium. It’s pleasing to know we are providing a high standard of service for mourners at a difficult time for them.
"To gain this feedback during a pandemic, with all the extra challenges posed by COVID-19, makes the report even more remarkable and I would like to congratulate and thank the team for achieving this. I have no doubt they will maintain these high standards for the benefit of the communities we serve.”