Improvements introduced at Gloucester Crematorium
Gloucester crematorium and bereavement services have been applauded by Gloucester City Council’s Cabinet for continuing to provide excellent services as well as delivering a series of improvements during the coronavirus pandemic.
Despite Gloucester Crematorium having a particularly challenging year, it has continued to provide mourners with a full range of services in a safe and compliant manner, in line with evolving government guidance.
From January 2020 to January 2021, Gloucester Crematorium has provided 2,359 dignified and safe services.
During the past twelve month, the service has delivered a number of improvements including; bird boxes and wooden benches introduced to the woodland area to support bereaved families in remembering their loved ones. Wildflower seeds and daffodil bulbs have also been planted to brighten up the woodland area.
The crematory area has been updated with new flooring, the crematorium office has been repainted, and the back office has been changed into a family room to allow for difficult conversations to be had in private.
An inspection of Gloucester Crematorium took place in September 2020 by the Federation of Burial and Cremation Authorities, and the service was awarded 330 points out of 330 in the assessment – giving a 100 per cent compliance rating.
The service has also been awarded the Institute of Cemetery and Crematorium Management (ICCM) gold accreditation. This award is based on quality of service provided and how bereaved families are supported.
Cllr Richard Cook, Leader of Gloucester City Council, said: “I would like to thank and congratulate Gloucester Crematorium for all of their hard work and exceptional service during the pandemic. It’s pleasing to know we are providing a high standard of service for mourners at a difficult time for them.
“I have no doubt the team will maintain these high standards for the benefit of the communities we serve. We understand that this is a difficult time for all of our bereaved families; our condolences go out to them all.”
Gloucester Crematorium’s telephone lines are open from 10am to 4pm, Monday to Friday on 01452-396902.