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Pay online


We recommend you pay your bill by direct debit. It is the most effective way of keeping our costs down whilst allowing you to pay conveniently. It saves you time and effort. You control your payments and you have the option to cancel at any time. You are also protected by the Direct Debit Guarantee. To pay this way contact 01452 396478 and we can set the direct debit up over the telephone or download a direct d​ebit​ mandate​.

Please telephone our Automated Telephone Payment Service on 0845 155 6000 to pay by debit or credit card. This service is available 24 hours a day, 7 days a week. Please have your Business Rates account reference number and bank card with you.

Using your smartphone or tablet, log onto the Council's website at www.gloucester.gov.uk/payments. Simply choose Business Rates, enter your account reference number and then click on Pingit to activate your Pingit account transfer.

Please instuct your bank to pay Barclays Bank, credit Gloucester City Council, acocunt number 53093972, sort code 20-20-23. Please quote your Business Rates account reference number. All BACS payments must be accompanied by a remittance advice which should be emailed to Revenues@gloucester.gov.uk

Cheques made payable to 'Gloucester City Council' should be sent to Gloucester City Revenues and Benefits, PO Box 2017, Pershore WR10 9BJ. Please quote your Business Rates account reference number on the back of the cheque.

Payment facilities are available on the Ground Floor of Herbert Warehouse, Monday to Friday, 9.00am to 3.00pm. Payment can be made by cash, cheque, debit and credit card. Please ensure you have your account reference number with you.​


Tell us immediately so that we can discuss a solution with you.

Please contact us immediately. We can discuss a payment arrangement with you. We can also give you advice on reliefs and valuation appeals.

  • Email us at revenues@gloucester.gov.uk
  • Telephone our advice line on 01452 396478
  • Write to us at Gloucester City Revenues & Benefits, PO Box 2017,  PERSHORE, WR10 9BJ​


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