Pay online

We recommend you pay your bill by direct debit. It is the most effective way of keeping our costs down whilst allowing you to pay conveniently. It saves you time and effort. You control your payments and you have the option to cancel at any time. You are also protected by the Direct Debit Guarantee. To pay this way contact 01452 396 396 and we can set the direct debit up over the telephone or download a direct d​ebit​ mandate.

You can set up a standing order or make payment via Bacs using our bank details:

Account name: Gloucester City Council

Account number: 53093972

Sort code: 20 20 23

Please quote your business rates account number when making payment.

Please telephone our automated telephone payment service on 0800 953 5588 to pay by debit or credit card. This service is available 24 hours a day, 7 days a week. Please have your business rates account reference number and bank card with you.

You can pay your business rates at any Post Office branch or PayPoint outlet. Take a business rates document that displays your personal barcode, for example, a bill or reminder notice. Please note: if you pay by this method your payment could take up to 5 days to reach your account. For a full list of PayPoint locations please visit

Cheques should be made payable to 'Gloucester City Council' and sent to Gloucester City Revenues and Benefits, PO Box 2017, PERSHORE WR10 9BJ. Please quote your business rates account reference number on the back of the cheque.

Tell us immediately so that we can discuss a solution with you.

Please contact us immediately. We can discuss a payment arrangement with you. We can also give you advice on reliefs and valuation appeals.

  • Email:
  • Phone our advice line: 01452 396 396
  • Write to us: Gloucester City Revenues & Benefits, PO Box 2017,  PERSHORE, WR10 9BJ​

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