Contact Us Survey

We are currently looking at how we deliver Customer Service to our residents. We would like to know if you have contacted us, how you made contact and how you would like to contact us in the future.

This survey will help us to find out whether any improvements are needed.

Start survey 

The survey will close on February 12 2023. Your participation in the survey is voluntary.

Other ways to take part

If you are unable to complete the survey online, contact us:


Phone: 01452 396 396

Visit: Guildhall, Blackfriars, Museum of Gloucester where paper surveys are available

Help us improve Gloucester City Council

Don’t include personal or financial information like your National Insurance number or credit card details.