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Tier 2: What you need to know

The government has announced that Gloucester will be in 'Tier 2: High alert' from 2 December. The current national restriction rules are still in place until 2 December and must be followed until they expire. 

More information on Tier 2

Christmas and New Year collections 2020

Find out about your Christmas and New Year collections 

Garden waste

Covid-19 Collection Update:

As the Garden Waste Service was affected for a number of weeks, existing subscribers will have the service extended from 1 October 2020 to 1 February 2021 at no cost. The service is now running as normal.

Green wheeled bin (collected fortnightly)

This is a chargeable service which will now run up to 31 January 2021 at a cost of £44 per bin subscription period.

Please note: Due to the service being disrupted this year, anyone who is signed up to the service will have their subscription extended until 31 January 2021.

The garden waste scheme is entirely optional and residents may prefer to compost at home or take their garden waste to the local household recycling centre. For more information about composting and household recycling centres visit www.recycleforgloucestershire.com

Please click here to view our most frequently asked questions

Please present your bin on the kerbside for 7am on the scheduled collection day. Even if the crews normally come later.

What day is our garden waste collected?

We now have a simple tool to check your bin day.

Want to sign up...

The Garden Waste service is no longer available for residents to sign up to, we are now currently processing details for our annual renewal customers.

Residents will be able to sign up from 11 January 2021, please check back here. Customers will then be able to sign up for the new subscription year that runs from 1 February 2021 to 31 January 2022

Please note: Due to the service being disrupted this year, the service has been extended to 1 February 2021 to all existing residents.

Payment method

In order to reduce costs and to ensure a continued service, new customers are required to sign up to an annual Direct Debit payment. You will receive confirmation of the dates for collection of payment.

If you're receiving Housing Benefit or Council Tax support, then the cost is reduced to £26 per year.  However, you must provide your Housing Benefit or Council Tax support reference number on the application form.

Once you've signed up, the service is continuous unless cancelled.  A renewal notice will be sent annually. Residents who have signed up to the service will receive a sticker, after payment has been received, to put onto the lid of their green garden waste bin. The property number should be written on the sticker to help with identification on collection day.

If we need to supply you with a bin, it will not necessarily be brand new as we have a practice of reusing bins where possible.

Cancelling your subscription

If you would like to cancel your Garden waste subscription please complete the form and email it to council.invoices@gloucester.gov.uk .


  • Gloucester City Council has a closed bin policy, so your bin should be presented, on the kerbside on the day of collection, by 7am, with the lid closed. 
  • Any additional bags left next to the bin​ will not be collected by the crew.
  • To remove your bin, from the kerbside, at the end of the collection day
  • Garden waste bins presented without a current sticker will not be emptied and may be retrieved.
  • The Garden Waste Service is suspended for two weeks over the Christmas and New Year period.

Garden Waste Service - Full Terms and Conditions

Is the service available to all householders?

The service is available for those properties where the wheeled bin can be safely stored away from the pavement and is not classed as a 'hard to reach property'. If you think your property may have access problems, please call or email us.

Which items we will collect?

The items we collect include:

  • Grass Cuttings
  • Hedge Trimmings
  • Plants and cut flowers
  • Twigs and small branches
  • Weeds, plants, leaves and bark
  • Real Christmas trees cut to fit (these should be cut no thicker than your wrist and should be cut to fit into the bin)

Which items we will not collect?

The items we will not collect include:

  • Food Waste (use your brown food caddy)
  • Garden tools and furniture
  • Soil, stones, bricks and rubble
  • Cardboard and paper
  • Plastic pots and labels
  • Vegetable peelings
  • Animal faeces
  • Plastic bags
  • Chemicals
  • Ash
  • Soiled newspaper used for animal bedding
  • General rubbish
  • Any type of packaging including those marked as being compostable/biodegradable/recyclable

This isn't a full list, if you have any queries please email environment@gloucester.gov.uk

Garden Waste Queries

For general garden waste subscription enquiries including change of address and bin sticker queries email: garden.waste@gloucester.gov.uk 

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