Report an abandoned shopping trolley
Retailers are responsible for removing their own trolleys from public areas.
Contact the trolley owner for removal
Most retailers use a trolley collection service, contact Collex or Trolleywise to report an abandoned trolley.
To report an abandoned ASDA trolley contact Collex by email firstname.lastname@example.org or phone 0800 0933 350.
Use the Trolleywise online form to report an abandoned trolley from:
- Home Bargains
Other ways to report:
What happens next?
Collex or Trolleywise will usually remove the abandoned trolley within 3 days.
Report an abandoned trolley as a fly-tip
You should only report an abandoned trolley to us if one or more of the following apply:
- Collex or Trolleywise have not removed the trolley within 3 days of your report
- items have been fly-tipped in the trolley
- the trolley is causing a hazard for example, in a watercourse or on a road
- the retailer cannot be identified
How to make a report
Other ways to make a report
If you cannot make a report online, please phone us on 01452 396 396