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Report dog issues

Report dog fouling or dog bins

Use this service to report:

  • dog mess in a public area like parks, playgrounds and pavements
  • an overflowing dog bin
  • a damaged dog bin

What you need to know

All our litter waste bins are emptied regularly, some are emptied daily, while the majority are emptied once a week.  

Report dog fouling or dog bins

What happens next 

  • We aim to remove dog mess within 1 working day or same day if reported before 1pm
  • We aim to empty overflowing dog and dual use litter bins within 1 working day or same day if reported before 1pm
  • We repair or replace damaged dog and dual litter bins within 20 working days. If the damage is dangerous, we will make the situation safe within 1 working day

Report a dog and their owner

Use this service if you've witnessed dog fouling. By law, dog owners must clean up after their dogs. Dog owners can be fined and taken to court if they don’t pay the fine.

You'll need to tell us:

  • where the owner and dog live
  • what the owner looks like and the type of dog
  • location, time and date of the incidents

Report a dog and their owner 

What happens after you report someone

We will look at the information you give to see if the case is appropriate for investigation by our environmental crime team.

We will only take action against a person if we have enough evidence that they committed the offence. Action can include fines or conviction.

Fines

Dog owners who fail to clear up after their dog can face an on the spot fine of £100. Those that are convicted can be fined up to £1,000.

The law states that being unaware a dog has fouled or not having a suitable bag is not a reasonable excuse.

Report a dog off a lead

In some areas of the city we have orders in place known as public space protection orders (PSPO) to enforce responsible dog ownership. By law, dog owners must keep their dog under control in these public areas.

Use this service if you've seen a dog off the lead in an area where they're not allowed.

 Tell us:

  • what the owner looked like and the type of dog
  • location, time and date of the incident

Report a dog off a lead

What happens after you report someone

If an owner has allowed their dog to be in area where a public space protection order (PSPO) is in place, we will look to see if the case is appropriate for investigation by our environmental crime team.

We will only take action against a person if we have enough evidence that they committed the offence. If the PSPO has been broken, we may give a fixed penalty notice. 

Suggest a new dual use litter bin location

Did you know you can now use any litter bin to dispose of your litter or bagged dog waste, we call these dual use litter bins.

To help keep public spaces clean and safe for everyone tell us:

  • if there's a bin in your area that is not regularly used and suggest a new bin location
  • if you think there is a need for an additional dual use litter bin in an area of high footfall 

Suggest a new dual use litter bin location

What happens next

  • we will use the information you have provided to monitor areas of high pedestrian footfall 
  • we will review your request for a new bin location and may relocate or install a bin where a litter or dog waste problem has been identified

 

 

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