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Street cleaning

Our aim is to make Gloucester a clean and pleasant place for our residents to live. If there's something that you think needs our attention please report it to us as follows:

Litter bins and dog waste bins

As bins become worn or damaged they are now being replaced with ‘dual use bins'. Residents can use any litter bin to dispose of their bagged dog waste and gradually we will be applying signage to all litter bins. 

If you see a litter bin or dog waste bin that is full, damaged or defaced please email as much detail as possible to heretohelp@gloucester.gov.uk please quote the location of the bin and the bin number.

New dual use bins

Before you request a new dual use bin we ask that you consider whether it is a high footfall area and it will be well used. If there is a bin in your area that is not regularly used please tell us so that we can consider moving it to a location where it will have a bigger benefit. While we will assess every request for a new bin, we may not be able to fulfil every request made to us.

Please email your suggestions to heretohelp@gloucester.gov.uk

Dog fouling

We want everyone to be able to enjoy Gloucester’s open spaces and to walk in our streets without fear of treading in dog waste.

Dog fouling is not only deeply unpleasant, it is dangerous. Whilst rare, contact with dog excrement can cause toxocariasis – a nasty infection that can lead to dizziness, nausea, asthma and even blindness or seizures.

Under the Clean Neighbourhoods and Environment Act 1995 it is your responsibility to clean up after a dog you are walking, whether a bin is available to deposit the waste in or not. You can use a dog or litter bin to dispose of the waste. If there is no bin available in the immediate area please take it home and dispose of it. It is not acceptable to leave bagged dog waste hanging in a nearby tree, this is an offence.

Anyone who fails to clear up after their dog can be issued with a Fixed Penalty Notice of up to £100. If the case goes to court this could cost the owner or person in charge of the animal up to £1,000. The law states that being unaware a dog has fouled or not having a suitable bag is not a reasonable excuse.

If you've witnessed a specific incident of dog fouling, can provide details of the date and time it took place, and you know the name and address of the owner and are willing to make a statement, we can issue the owner with an £100 fixed penalty notice.

If you have not witnessed the dog fouling or are not willing to make a statement you can request the dog fouling is cleaned up. Reports made before 2pm will be cleared the same day (Mon – Fri).

Email heretohelp@gloucester.gov.uk telephone 01452 396 396 to either supply information about a person you have witnessed dog fouling or to request it is cleaned up.


If you see any graffiti please report it to heretohelp@gloucester.gov.uk if possible please take a photo and give as much location detail as possible. Please be aware we cannot remove graffiti from private land, however if it is offensive please report it.

Volunteering opportunities

Do you have a spare hour?  Would you like to volunteer as a litter picker in your area either as an individual or as a group?  Gloucester City Council is proud to say we have more than 100 volunteer litter pickers who help to keep the area they live in clean.  If you would like to join them please have a read of our safety notes and complete the registration form below.

Safety Guidance Notes
Registration Form 

Help us improve Gloucester City Council

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