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Coronavirus (COVID-19) information and advice
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  1. Gloucester City Council
  2. Housing
  3. Social housing
  4. Making a Complaint

Making a Complaint

Complaints against social housing landlords are made to the Housing Ombudsman Service (HOS). The service is free, independent and impartial.

The HOS can only investigate a complaint once it has been taken through the landlord’s internal complaints process.

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