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Apply for a Hackney Carriage and/or Private Hire Driver Licence

Hackney Carriage & Private Hire Driver Licence

Apply for a drivers badge   

 Guidance Notes For New Applicants


Drivers are licensed for the protection and safety of the travelling public.

They wear badges, which display a licence number, a photograph and an expiry date so that you know that they are properly licensed.

They are subject to roadside checks by Council Officers and the Police.

In the unlikely event that you may need to make a complaint about a licensed driver you can Report It online.

From 1st October 2015, the Deregulation Act 2015 changed the standard duration of a Hackney Carriage and Private Hire drivers licence to 3 years. It specifies that a drivers licence may be granted for a period of less than three years but only if the Council think it is appropriate in the circumstances of an individual case. ​

To qualify for a licence they must:



Before a licence can be issued, the Council must satisfy itself that the applicant is a “fit and proper” person to hold a licence. To assist the Licensing Authority in confirming your status all applications must be supported by the following:

1. Application form

2. CRB Enhanced Disclosure Application Form

  • Complete a Disclosure and Barring Scheme criminal record check by completing an application from the Council Offices and submitting all necessary original supporting documents.

Drivers must complete an enhanced criminal record through the Council to apply for a hackney carriage or private hire drivers licence. For further information regarding the Disclosure and Barring Scheme (DBS) criminal record check please read the guidance notes.

If applicants cannot provide the correct identity documents to satisfy route one of the DBS process they will need to give consent to the Council to conduct an external identity check at an extra charge. Please complete the External Identity Check consent form if this applies.

  • Full DVLA driving licence and photo card (if applicable) held for more than 1 year
  • Passport (if foreign national this must include eligibility to work in the UK) or Birth Certificate if a British Citizen and you do not hold a Passport
  • Evidence of National Insurance Number e.g. HMRC document or P45 etc.
  • One additional document showing proof of current address. (See DBS Guidance notes).

3. Applicants who since the age of 18 have lived outside of the UK need to provide a certificate of good conduct from the Embassy of each country they have resided in.

4. Medical Certificate

Your Medical must be no more than 3 months old when submitted to the Licensing Authority. The Medical must be completed on the Gloucester City Council approved form unless prior agreement is sought.

Download the Guidance Notes for completion of Medical Form for a Hackney Carriage/Private Hire Drivers Licence or a Private Hire Drivers Licence.

5. Information about the Green Penny Driving Assessment, Diamond Advance Tests for Private Hire and Taxi Drivers and The Blue Lamp Trust for Taxi Driving Assessments

 6. Hackney Carriage or Private Hire Knowledge Test Pass Certificate

To arrange your knowledge test you can either book an appointment when submitting your application by completing the appropriate booking form or telephone 01452 396396 (please ensure you have your payment receipt number to hand as you will need this to book the appointment).

7. Safeguarding awareness training

Below are the dates for the safeguarding awareness courses in 2019. The course costs £35.00. To book onto one of the courses please:

  • Select your date
  • Email your request to the booking contact for the date from the table below.




Booking contact details

6 August 2019

9:30 to 12:30

Civic Suite, North Warehouse, The Docks, Gloucester.  GL1 2EP


8 October 2019

9:30 to 12:30

Civic Suite, North Warehouse, The Docks, Gloucester. GL1 2EP


3 December 2019

9:30 to 12:30

Civic Suite, North Warehouse, The Docks, Gloucester. GL1 2EP



8​. Application fee in full which can be paid by credit / debit card or cash  

The application fee must be paid in full when you submit your application and this can be done online or over the phone. Applications cannot be accepted until the correct fee is paid; a copy of the payment receipt must be provided u​pon application to demonstrate the correct fee had been paid.

Your CRB fee is included in the application fee. Should you need to take the appropriate additional knowledge test in order to obtain a pass certificate, you will be required to pay an additional fee.

Please note:

From the 1st April 2019 it will no longer be possible to simply drop in to the Council Offices and speak with an advisor. Applicants for licenses will only be seen by appointment after this date.

Should you need to see an advisor you will need to ring Customer Services on 01452 396396 to book an appointment.

All applicants must produce all of the relevant, original documentation to support the application and must make payment in full. 

Please also note that, after 30th April 2019, payments for licenses will no longer be taken in Reception and applicants must pay in one of the following ways:

9. Notification of Convictions and Pending Prosecutions 

If a driver receives any cautions, convictions, fixed penalties or has a court case pending, he/she MUST inform the Licensing Authority IN WRITING WITHIN 7 DAYS of being formally notified of any such charge, fixed penalty, summons or conviction, or in the case of a custodial sentence as soon as reasonably practical.

Additional Forms

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Don’t include personal or financial information like your National Insurance number or credit card details.