Complain about a taxi driver or vehicle

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide as much detail as possible. 

Information we need:

  • Your name and address and email and a daytime telephone number
  • The plate number or vehicle registration
  • A full description of the issue/incident and any witnesses
  • The date, time and location where the incident happened or your journey details
  • A description of the driver and the drivers badge number (if known)
  • Report as much detail as you can about the vehicle type, colour and any distinguishing features

 

Please contact us with the details by emailing licensing@gloucester.gov.uk or ring the Licensing Team on 01452 396396

 

Help us improve Gloucester City Council

Don’t include personal or financial information like your National Insurance number or credit card details.