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Our opening hours are:
We are closed on weekends and public bank holidays.
Use our online contact form to get in touch with us.
You can use this form to
If you need to speak with us phone 01452 396 396.
Use our online contact form to get in touch with us. It will allow us to handle your enquiry quicker and more efficiently than using the email address below.
You do not need to create an account to use the form.
Email: heretohelp@gloucester.gov.uk
If you need to send us something, please use the following address:
Gloucester City Council
Eastgate Management Suite
Eastgate Street
Gloucester
GL1 1PA
Alternatively, you can use the post-box located outside our office.
Phone 01452 396 396 to book a face to face appointment.
Our Appointment Centre at Eastgate Shopping Centre is open for pre-booked appointments during the following times:
The Appointment Centre is closed weekends and public bank holiday.
You can visit our Gloucester Depot to pick up lids for your green recycling boxes.
81 Eastern Avenue
Gloucester
GL4 6PG
The opening hours are Monday to Friday, 10am to 1pm and 3pm to 4pm. We are closed on bank holidays.
Use the links below for other council services you may need to contact.
In case of an emergency and you need to reach us outside of our regular hours, please use the numbers below:
Homeless and roofless tonight phone 01414 869 655
Highway issues phone 08000 514 514
Street cleaning or urgent park enquiries phone 01452 396 011
Lost or found dogs phone 0300 303 8236
We do not offer emergency out-of-hours contacts for noise disturbances or anti-social behaviour.
For press office and media enquires, please contact:
Phone: 01452 427 554