Rough Sleeping

Gloucester City Council’s reception area The Gateway will be closed to the public until further notice, to help limit the spread of Covid-19.

We will continue to provide our services as much as possible, so please contact us via email at heretohelp@gloucester.gov.uk or telephone 01452 396396 and choose the option you require for assistance.

If you are unable to use our main telephone number, a Freephone number has been set up for you to call: 0300 303 5050.

We will prioritize urgent requests and ask people to bear with us at this time. We appreciate everyone’s understanding and cooperation.

You can contact StreetLink on 0300 500 0914​. This is a national service available 24 hours a day, 7 days a week. StreetLink will help put you in touch with local services. You can also use this number if you have seen a rough sleeper and they will pass this information to the Outreach Team.​

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