Housing Disrepair Online Support Tool

Gloucester City Council and The Ministry of Justice is trying to increase awareness of the housing disrepair online support tool. This has been developed for private rented sector tenants with housing disrepair issues. The tool was developed in collaboration with third sector organisations such as Shelter to give you the information and guidance you need to resolve your housing disrepair issues before they worsen.

The tool will ask you a series of targeted questions before providing a tailored information, guidance, and signposting to relevant advice and support. This will hopefully help you understand your rights and responsibilities and identify your next steps when trying to resolve your housing disrepair issues.

Housing Disrepair Online Support Tool:

Check how to get repairs done in your rented home - GOV.UK (justice.gov.uk)

If you have any urgent housing disrepair please contact the council customer services on 01452 396396 or alternatively you can email us at heretohelp.gloucester.gov.uk