Complain About a Taxi Driver or Vehicle

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide as much detail as possible. 

Information we need:

  • Your name and address and email and a daytime telephone number
  • The plate number or vehicle registration
  • A full description of the issue/incident and any witnesses
  • The date, time and location where the incident happened or your journey details
  • A description of the driver and the drivers badge number (if known)
  • Report as much detail as you can about the vehicle type, colour and any distinguishing features


Please contact us with the details by emailing or ring the Licensing Team on 01452 396396