Revenues and Benefits

Please note: telephone calls to all services provided by Revenues and Benefits may be recorded or monitored for training purposes or to handle your enquiry.


Telephone calls that are recorded will be retained for 14 days unless they are required for an ongoing complaint / investigation, or to be used for training.

Privacy dashboards in revenues and benefits are:

Benefit fraud

Business rates and bid 

Corporate payments

Council Tax  (including Cabinet Office)

Housing benefit overpayments

Housing benefits Council Tax support 

Sundry debts

Garden Waste Privacy Notice