Revenues and benefits

Please note: telephone calls to all services provided by Revenues and Benefits may be recorded or monitored for training purposes or to handle your enquiry.

 

Telephone calls that are recorded will be retained for 14 days unless they are required for an ongoing complaint / investigation, or to be used for training.

Privacy dashboards in revenues and benefits are:

Benefit fraud
Business rates and bid
Corporate payments
Council Tax  (including Cabinet Office)

Housing benefit overpayments
Housing benefits Council Tax support
Sundry debts

Help us improve Gloucester City Council

Don’t include personal or financial information like your National Insurance number or credit card details.