Bins for New Build Properties

Before we can deliver containers to new residential properties, our contractor needs to visit the site to agree for collections to be carried out. The developer needs to request a site visit for single or multiple residential properties.

Request a site visit for a new build

If you are moving into a new-build property and you do not have any bins, contact your developer.

Any waste generated by residents where a site visit has not yet taken place will be the responsibility of the developers until collections are agreed and in place.

If the contractors come across issues that prevent them from carrying out collections, they will make 3 attempts to contact you. After the third attempt if there is no response all collections will be withdrawn from the date given in the third contact and containers from residents may be removed.

If the contractors cannot collect due to blocked access, they will make 1 further attempt, if they still cannot gain access it will be down to the developers to assist residents dispose of their waste and ensure access is clear for crews on collection days.