Domestic Waste
All domestic properties are entitled to a fortnightly waste bin collection, if your property is on a sack collection, your waste is collected weekly. Please mark your bin or sack with your house number so it can easily be identified. If your bin or sack does not have a number on it, it may be reported as unauthorised.
Please remember, we have a closed lid and no side waste policy for domestic bins and sacks. All domestic waste must be presented in a container supplied by the council for collection, we do not collect loose black bags. We do not empty unauthorised bins and sacks.
Items we will not collect from your black domestic waste bin or sack:
- Soil and rubble, electrical goods, window and mirror glass, DIY materials i.e., construction waste, tiles, and paint tins etc (these items are all accepted at the Hempsted household recycling centre
- Needles / sharps - Hazardous waste such as syringes, diabetic needles and lancets post a significant health risk and need to be disposed of safely. Do not place diabetic needles, syringes or lancets in any general refuse sacks or bins - you may not only be risking your own health but that of the collection crews. Where to drop off sharps (PDF, 103 KB)
- Gas canisters, vapes, batteries - these should not be placed in any council waste or recycling container
- Business/commercial waste
- Food waste. Please use your brown food waste bin
- Items that should be put into your green recycling box or blue sack
- Vapes - they must not be placed in your black bin or sack (visit our small electrical items page)
Bins and sacks that are not emptied because they contain any of the above materials will not be emptied until those items are removed.
Gloucester City Council is committed to reducing the amount of plastic that we use across the city. Therefore, where possible, we aim to redeploy previously used domestic and garden waste bins to residents. This will extend the life cycle of the plastic bin and reduce our impact on the environment. Reusing bins saves valuable resources and energy that would be needed to make new bins. The reused bins will be washed and fully checked to make sure they are in good condition before being sent out.
Weekly Refuse Sack Service
The weekly sack service is provided to residents in streets where there are terraced properties, in most cases they are provided to households with no frontages and/or where access is restricted.
Properties that are eligible for the service receive a 120L reusable sack to store their waste.
The service is weekly and residents must present the sack with a closed lid, by 7am on the day of collection and remove the sack from the street after it has been emptied.
This ensures that the streets remain free of obstruction both for local residents and for street cleaning.
Waste put out for collection must be contained within bags. Sacks presented with loose waste will not be emptied.
Partially Emptied Bins
If your bin has only been partially emptied, there will be no return until the next collection day and no additional waste will be collected. Bins are mechanically tipped and shaken to enable the waste to fall freely. If for any reason waste is compacted, the bin may not completely empty. Under no circumstances are operatives permitted to put hands inside the bin to loosen waste during the collection process.
It is residents responsibility to make sure bins are presented correctly and ready for collection.
Flats
If you live in a flat you will most likely have communal waste bins (shared facilities with your neighbours) please check with your management agent or landlord.
Flats that do not have communal facilities (usually 6 flats or less) are provided with a 140 bin per flat.