Gloucester Lottery

Customer Reception Opening Hours

Our Customer Service Reception at Herbert Warehouse is open to the public between 9am and 3pm daily. Between 3pm and 5pm telephone lines will remain open and you can contact us on 01452 396396. You can also access a wide range of our services via our website and the My Gloucester App.

Please note that if you require emergency homelessness assistance between the hours of 3pm – 5pm then you can contact 01452 396538 or outside of office hours you can contact 01452 614194.

HEAD OF PLACE - Making a City that Works for Everyone

We're recruiting a new Head of Place to lead the teams that will make Gloucester a City that Works for Everyone. For more details about this exciting new role and to apply click here

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​New Web​ Portal
and ​​​Mobile ​​App​​​​

For access to council services, including....

  • Know my bin day
  • Report It
  • Request a Service

and much more, sign up to

> Council Meetings​ Calendar
​​​> Gloucester Events Calendar​
> Community Events​​​​​​
 ​ ​ ​​September​​
​Friends of Horsbere Brook
​​​​> Horsbere Work Day ​​​15th​​

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