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Garden Waste

What you need to know

  • Garden waste is collected fortnightly from 1 February until 30 November. There is no garden waste collection in December and January.
  • The service is £60 per garden waste bin per year. Unfortunately due to universal credit replacing a number of benefits, the Council is no longer able to fairly offer discounts on garden waste collections.
  • You must put your garden waste bin out by 7am on your collection day.
  • Please write your house name or number onto your bin – bins that do not have a house name or number may not be emptied.

 

How to sign up or renew

Sign up, renew or order

If you are unable sign up online, please call 01452 396 396 and choose the garden waste option and our team will be happy to help.

  • Please make sure you read the terms and conditions for 2026.
  • Direct debit payments for 2026 were taken on 5 February.
  • Please note that when you order a new bin, you may actually receive a previously used bin. It will always be fully functional and fit for purpose. Recycling our bins in this way helps to avoid unnecessary plastic waste.

 

If you change your mind

  • You must cancel within 14 working days for a refund.
  • If you are moving house, you’ll need a new subscription for your new address.
  • Click here to cancel your direct debit
  • If you no longer need your garden waste bin and want to return it, please contact us.

 

What you can put into your garden waste bin:

  • Grass cuttings
  • Hedge trimmings
  • Plants and cut flowers
  • Twigs and small branches
  • Weeds, plants, leaves and bark
  • Real Christmas trees cut to fit into the bin (the trunk and branches should be cut and be no thicker than your wrist)

 

Please don’t put these things into your garden waste bin:

  • Food waste (please use your brown food caddy)
  • Garden tools and furniture
  • Soil, compost, stones, bricks and rubble
  • Cardboard and paper
  • Plastic plant pots and labels
  • Vegetable peelings
  • Animal faeces
  • Plastic bags
  • Chemicals
  • Ash
  • Soiled newspaper or sawdust used for animal bedding – we don't accept any type of animal bedding
  • General rubbish
  • Any type of packaging including those marked as being compostable / biodegradable / recyclable

If you have any queries about what can go into your garden waste bin, please contact us.


Partially Emptied Bins

If your bin has only been partially emptied, our crews will not return until the next collection day and no additional waste will be collected. Bins are mechanically tipped and shaken to enable the waste to fall freely. If the waste is compacted, the bin may not completely empty. Under no circumstances are operatives permitted to put hands inside the bin to loosen waste during the collection process.​

It is residents’ responsibility to make sure bins are presented correctly.


How to manage your garden waste in December and January

If you can, we suggest that you compost any garden waste generated. Leaf fall can be left on grassed areas to help improve soil quality or for wildlife. More information is available on Composting | Gloucestershire Recycles.

Alternatively, you can take your garden waste to the local household recycling centre.

Please do not put garden waste into your domestic waste bin, as it will break down and become heavy. Heavy bins will be rejected by the bin lift and will not be emptied. You will need to remove the contents of the bin before the next scheduled collection.