The Arbor closure
The Arbor is currently closed today (26 April) but will be open as normal on Monday 29 April. We are very sorry for any inconvenience this may cause.
Gloucester City Council uses personal information to provide services to its customers. The council is the Controller of the information we hold about you and as such makes the decision about how your information is used. Where we use third parties to provide services on our behalf, they are Processor and can only use the personal data for the purposes we tell them. When we use information about you we have to comply with data protection legislation by making sure you understand how we and our third party providers use your information and what your rights are over the personal data we hold.
The Council carries out a number of different functions so we have set out clearly how each service area and third party provider uses your information.
If you want more guidance on data protection in general you can go to the Information Commissioners website where you will find information about your rights and what we need to do in order to comply with the law. https://ico.org.uk/for-the-public/
Where you tell one service area that your contact details have changed, we may share this information across the council and our third party providers as we have a duty to ensure the information we hold about you is accurate and up to date.
You have certain rights over the information we hold about you. If you've any queries on how we handle your personal information, you can contact us:
Email: dataprotection@gloucester.gov.uk
Post: Data Protection, Gloucester City Council, PO Box 2017, Pershore, WR10 9BJ
Phone: 01452 396 396
Gloucester City Council has also appointed a Data Protection Officer to oversee the Council’s compliance with Data Protection legislation. If you've any queries regarding compliance, you can contact the Data Protection Officer via dataprotection@gloucester.gov.uk
You can action any of your rights by filling in the data subject request form or contacting us using the contact details above.
1. The right to be informed about what information we hold about you
2. The right to have access to the information we hold about you
3. The right to have inaccurate information about you put right
4. The right to restrict processing
You can ask us to stop processing your personal data in the following circumstances:
5. The right to have personal data we hold about you erased
You can ask us to erase your personal data in the following circumstances:
6. The right to data portability
7. The right to object
You have the right to object to the following:
8. Rights in relation to automated decision making and profiling.
We can only carry out automated decision making about you in certain circumstances where they would have a significant legal effects on you.
The type of decision-making we can make are:
Where we make automated decisions about you we will: