The Arbor closure
The Arbor is currently closed today (26 April) but will be open as normal on Monday 29 April. We are very sorry for any inconvenience this may cause.
You can leave a comment, give us a compliment or make a complaint to help us improve our services.
You can report a problem with a specific service. For example, fly-tipping or a missed bin collection.
This is different to making a complaint and will help us resolve the issue faster.
Read about how to:
If you want to report a problem about another service contact us by using our online form or phone 01452 396 396 or
Read about how to:
Get in touch using our online feedback form, it only takes 2 minutes to fill in and don't worry all responses are anonymous.
We read all your comments but don't reply.
Send us a compliment if you’ve had a good experience with our services or want to tell us how we could improve.
We read all your compliments and comments but don't usually reply.
Post: Gloucester City Council, PO Box 2017, Pershore, WR10 9BJ
If you are not satisfied with the service you receive from us, you can make a formal complaint.
After acknowledging your complaint, we may take up to 10 working days to respond.
Unacceptable Customer Behaviour policy (PDF, 198.5 KB) that deals with persistent or vexatious complaints.